Thursday, July 5, 2012

Just When I Thought It Was Over....

The boys are gone for a month with their dad, which means peace, quiet, and a fairly clean house.  Michael came over so we could relax all day, grill steaks, and enjoy the noise of fireworks outside.  However, we didn't plan for "it" to rear it's ugly head again.  Yes, I'm referring to the GARAGE DOOR OPENER!!!

Leaving for the store, we exited the garage then pushed the button to close it.  It went down like a charm then....opened up again.  Shut it again.  Opened again.  Shut.  Open . Shut.  Open.  Swear words.  More shutting.  More opening.  Escalated swearing. 

At that point, we got out to investigate.  Nothing was blocking the door or the sensors.  Michael stayed inside to determine what was happening while I pushed and repushed the button.  Michael ended up having to pull the cord for manual operation; all of a sudden, the opener came off the track!  Electronic operation was now kaput! 

Michael later called the installer for Sears via the handy 800 number on the wall unit .  They apologized for the problem and said they would call in the morning to schedule time to come out and fix it.  We breathed a little easier and enjoyed the rest of our evening, which included cleaning out the fish tank, installing a new filter, and adding two more fish to my menagerie of aquatic creatures.

Morning arrived and while I went to work Michael took over garage door duty.  Brian with the installation company called at 8:30; after asking if Michael could fix the door himself (uh NO), he said he would be at the house today.  Michael then waited.  And waited.  And waited some more,  Finally at 2pm Brian called only to say (without seeing the opener) that he didn't feel it was an installation problem and Michael should call Sears, which he promptly did.  Sears was none too pleased to hear about the installer passing the buck and said they would take care of it.  Shortly thereafter, old Brian called back, told Michael he was mistaken, then asked to reschedule for a new day.  Michael politely declined and told him he had waited all day for the job to be done and it would have to be done today.  Brian understood the urgency of the problem and said they would be leaving Vancouver to make their way to my place.

The installer, not Brian but his partner, showed up about 4:15 pm to inspect the door.  He said it WAS obviously the installation - the original technician had not installed the rail extension correctly.  He apologized to Michael and said Brian wasn't going to be happy learning that Michael was right and he was wrong, 

At last the garage door opener was fixed.  The angels then sang when I arrived home, pushed the button, and voila!  The door opened!! 

A big thank you to my man Michael for kickin butt and keep the installers in line in order to get my garage door opener up and running!

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